Cancellation Policy

To provide the best service and respect everyone’s time, the following cancellation policy applies to all in-person and virtual personal training sessions:

Cancellation Notice: Clients must provide at least 24 hours notice to cancel or reschedule a session without penalty. Cancellations made with less than 24 hours notice will result in full session charge.

No Shows: Failure to show up for a scheduled session without prior notice will be considered a no-show and will be charged in full.

Emergencies: It is understood that emergencies happen. In case of illness or other unforeseen circumstance, the cancellation fee may be waived on a case by case basis. Please communicate as soon as possible. (Hate to do this, but maximum 4 emergency no-fee cancellations per 6 months.)

Late Arrivals: If you arrive late, your session will still end at the originally scheduled time. Sessions will not be extended unless prior arrangements are made and time allows.

Trainer Cancellation: If I need to cancel or reschedule a session, you will be notified as early as possible, and the session will be rescheduled.